Blog

Hiring for character and training for skill makes a lot of sense in residential home services. Our industry knows that there are not many skilled tradespeople looking for work, so growing our own workforce is a viable solution to ensure that we keep up with homeowner...

If you are in a position to grow your own workforce and hire for character and train for skill, you need to think beyond technical training. You’ll want to make sure you’re balancing task-based skills with the practical application of customer service best practices....

What can make my business more successful? This is the million-dollar question that’s constantly on the minds of company owners every hour of each day. Within our field, as it is with almost all service-based businesses, what your people know ultimately drives how...

Nexstar Network members utilizing NexTech Academy gain so much more than an online trade school program—they truly harness the power of the whole organization. NexTech Academy coaches work with other key departments in Nexstar Network to help Nexstar Network...

An ideal team is one that works efficiently, productively and accurately the first time around. They’re experts as what they do, and they’re collaborative. They remain on the cutting-edge of the industry. Most importantly, they hold themselves and each other...

While outside temperatures drop and the demand for air conditioning repairs taper off with it, your employees are turning their sights toward heating system repairs and putting all AC system maintenance knowledge on the back burner. But before we know it, summer will...

Mike Barnhart, CFO of Eco Plumbers has been using NexTech Academy to grow his company’s workforce. He currently has fourteen students enrolled in the program. He uses a letter of intent exercise to gauge who in his company has interest in NexTech Academy, opening the...